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Data Analytics

Toolbox Web

Open in Mixpanel

Active users (last 30 days)

338

+59% vs previous 30 days

Pages measured

12 of 13

Dealership and Ikon Employee views

Key tasks measured

5 of 12

Pages with a success event

Tracking plan coverage

17%

35 of 207 planned events arrive

Needs attention

HEART by page

HealthyWatchPoor

pageHHappinessEEngagementAAdoptionRRetentionTTask success
Dealership view
6.3, Poor1.534%—16%, Poor
3.2, Poor1116%66%, Healthy—
0.7, Healthy9463%61%, Healthy61%, Poor
0.7, Healthy4613%74%, Healthy95%, Healthy
2.5, Watch2413%66%, Healthy—
3.0, Poor379%71%, Healthy44%, Poor
0.4, Healthy6613%52%, Healthy100%, Healthy
0.8, Healthy2810%47%, Watch—
Ikon Employee View
1.0, Healthy299%62%, Healthy—
0.6, Healthy205%27%, Poor—
0.0, Healthy154%40%, Watch—
3.7, Poor4113%63%, Healthy—
Smart MarketingNot live yetNo data until it launches in production.

How it’s measured

Happiness
Rage clicks per 100 page views. There’s no survey yet, so frustration stands in.
Engagement
Page views per user in the last 30 days.
Adoption
Share of Toolbox Web’s active users who used the page in the last 30 days.
Retention
Users who came back to the page the week after their first use, averaged over 8 weekly cohorts.
Task success
The page’s key task: successes out of successes and errors.

From Mixpanel project NXTG Toolbox Web PROD, Oct 7 to Nov 6. Pages are matched by URL; events by the tracking plan’s names. Anything with fewer than 10 users gets no status.

Tracking plan rules

  • All CTA should have an event tied to it
  • Need to know if CTA was successful/unsuccessful
  • All CTA should give response in 3 seconds
  • All pages should load in 3 seconds
  • Need to track the type of user (roles)